How is my data secured?

We use bank-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Your content is isolated in your own Supabase project environment.

What makes Resly more than a chatbot?

Resly is an AI front desk for inbound sales and service. It answers routine questions from your docs, collects missing details, creates a structured case, and routes the next step to the right queue or system.

Does every conversation become a case?

No. Simple source-grounded FAQs stay as self-serve answers. Resly creates a case when the request is unresolved, needs structured intake, requires human follow-up, or should be routed downstream.

Do you offer higher-volume plans?

Yes. If you expect more inbound volume or need rollout support, we can help you choose the right plan and deployment path.

What is Resly?

Resly is an AI front desk for inbound sales and service. It answers routine questions instantly, collects missing details when a request matters, creates structured cases, and routes the next step with context.

Multiple Entry Points, One Front Desk

AI Search

Fast knowledge lookups with cited answers
Great for quick questions that do not need a conversation
Powered by the same knowledge base as chat and handoff

Web Chat

Natural back-and-forth dialogue when a request needs context
Structured intake to gather the details humans actually need
Case creation and routed handoff when AI should not fully resolve the work

Meta Messaging Beta

WhatsApp and Messenger entry points for live inbound
Shared routing layer with web chat and search
Same grounded answers and intake flows across channels

Current release scope: Resly currently focuses on AI search, web chat, WhatsApp/Messenger beta, and signed webhook handoff into downstream systems. Voice, telephony, calendars, and booking are not part of this release.

Unified Knowledge Base

Upload documents or crawl your website once
Power search, chat, and handoff from the same source content
Run the front desk from one admin dashboard: Knowledge, Workflows, Install & Integrate, Analyze
Keep every answer grounded with citations linking back to the source

Performance Expectations

Responses stream in seconds thanks to OpenAI’s APIs, but final timing depends on your model configuration and content size
Resolution rates depend on the completeness of your documentation and any workflows you enable
Search, chat, and routed handoff stay available whenever your site is online
Downstream systems can be added over time through webhook exports and connectors

Key Benefits

For Customers

Get instant answers without waiting for a human
Move from search to chat when a request needs more context
See source citations for every answer
Reach the right team with a cleaner handoff when AI should not finish the work

For Your Team

Automate routine questions and let humans focus on complex issues
Reduce repetitive inbound handled manually
Capture richer case context before follow-up
Improve documentation based on what customers actually ask

Ready to get started? Check out our Quick Start Guide to deploy in minutes.