How is my data secured?

We use bank-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Your content is isolated in your own Supabase project environment.

What makes Resly more than a chatbot?

Resly is an AI front desk for inbound sales and service. It answers routine questions from your docs, collects missing details, creates a structured case, and routes the next step to the right queue or system.

Does every conversation become a case?

No. Simple source-grounded FAQs stay as self-serve answers. Resly creates a case when the request is unresolved, needs structured intake, requires human follow-up, or should be routed downstream.

Do you offer higher-volume plans?

Yes. If you expect more inbound volume or need rollout support, we can help you choose the right plan and deployment path.

Resly Documentation

Welcome to the Resly documentation. Resly is an AI front desk for inbound sales and service that answers routine questions, collects missing details, creates structured cases, and routes the next step with context.

What is Resly?

Resly combines multiple entry points around one grounded knowledge base:

AI Search - Fast, cited answers for routine questions
Web Chat - Conversational intake when a request needs more context
Meta Messaging Beta - WhatsApp and Messenger entry points for live inbound
Structured Case Handoff - Route the work that deserves human follow-up

All of these entry points share a unified knowledge base, so the same content can power quick answers, intake, and clean handoff.

Current release scope: Resly currently focuses on AI search, web chat, WhatsApp/Messenger beta, and signed webhook handoff into downstream systems. Voice, telephony, calendars, and booking are not part of this release.

Quick Links

Getting Started

Core Features

Deployment

Key Features

Deploy AI search for quick lookups, web chat for conversational intake, or both together. Inside the admin, you’ll primarily use Knowledge, Workflows, Install & Integrate, and Analyze to manage the full lifecycle of your front desk.

What makes Resly different:

Source-grounded answers from your knowledge base with citations for every response
Structured intake that can collect contact, company, and request context across turns
Case creation, routing, and operator handoff when AI should not fully resolve the request

Browse the documentation using the sidebar navigation or use the search bar above to find specific topics.